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Tag: Richard Branson

service

Service is your secret to financial freedom

Service means you utilize every opportunity to give your talent, gift, and everything you have to the good of others. When you serve, you attract the best things in life. It’s not about money all the time. When you go through the biography of some successful men and women, one thing that stands out is the desire to serve. They didn’t put money at the front burner. When they served faithfully, other benefits began to flow in naturally.

When a business is set up primarily for profit-making, it becomes extremely difficult to achieve success. I love what Richard Branson the CEO of the Virgin Group said: “Never go into business purely to make money. If that’s the motive you’re better off doing nothing”

One of the primary reasons for going into any business is to fill a need. People have needs for different things. Whether its the need for food, the need for clothing or shelter, the need for education, or the need to have a hair cut.

These are specific needs, and they require specific services. If you see a need within your immediate environment that can be filled, all you can do is create a business out of it.

The intention may not necessarily be to make money but to provide value-added service for people. The money will flow in naturally as a product for services rendered. What we must understand about business is that without service, there can be no business. When you can serve people, they would be more than willing to pay you above what you would have charged.

The idea is to avoid greed for making quick money which oftentimes motivates certain individuals into specific businesses. Such businesses don’t last for long, as they soon fade away due to low patronage as a result of poor services been rendered to customers.

You may want to ask why virtually all companies have customer care service? The answer is simple. They value their customers and would be more than willing to satisfy them by providing a platform where they can channel all their complaints. This is a medium through which services can be improved and a relationship can be fostered.

Another vital reason why a business is created is for customers. Without customers, there can be no business. The secret of retaining customers is to provide them with service that would motivate them to keep coming back.

The market is becoming so competitive that businesses are looking for ways to improve their service delivery. Any single lapse by customer service may spell doom for any business that is aiming for the top.

Most businesses succeed via referrals from satisfied customers. The opposite is the case, as an embittered customer can tell a couple of friends about his or her experience in terms of service delivery. Those friends will end up telling their other friends and so the chain reaction continues.

Some amazing benefits of adopting value-added service to clients include: customer retention, increased productivity, increased profitability, and loyalty from customers. It may cost you a little to implement, but the benefits far outweigh the initial cost at the end of the day.

Success means different things to different folks

Success is possible to those that believe

Success is one of the often searched words on the internet. A quick search on google and a search for the word “success” will bring up 245,000 search items. The reason why people search for success online is that they desire success. Unfortunately, desire alone is not enough guarantee for you to become successful in life.

Success takes time

Everything in life happens according to our time. Every individual has a specific time for certain things to be accomplished in life. You may look at your friends for example, and keep wondering about the rapid progress they have made in life.

The truth is that everything happens at their own pace. They have their own time and clock and you have yours, so be patient if you desire to become successful in life.

Don’t envy others making progress in life

Jack Ma started Alibaba at age 39. At that age, some of his friends were still struggling to make meaning out of life. Virgin Group was started by Richard Branson when he was 34. That would be considered, a major achievement.

These men achieved success, not because they were looking at their friends and colleagues, but because they intentionally desired success and worked hard towards achieving their goals in life. It all boils down to doing what gives you joy and happiness.

Be happy with little success

Celebrating the little achievements and never getting discouraged is the beginning. Everyone who becomes successful in life started from the very bottom. They never achieved their great accomplishments overnight.

When we are happy with the little success we achieve in life, it opens door to better opportunities. Clinching the bronze medal in the Olympics was a huge achievement for Weightlifter Christine Girard of Canada at the 2012 Summer Olympics in London.

Six years later, Christine became a Gold medalist when Maiya Maneza of Kazakhstan and Svetlana Tsarukaeva of Russia who won Gold and Silver were disqualified for taking banned substances. It may have taken years, but hard work surely pays a huge dividend.

Be consistent and success will show up

Consistency is always synonymous with those who achieve great things in life. No matter how slow the progress may seem, keep moving, and never stop trying. What you consistently pursue and desire will eventually become a reality.

It takes a strong commitment to not only your passion but also your personal life and family life to truly become successful.

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