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Tag: productivity

service

Service is your secret to financial freedom

Service means you utilize every opportunity to give your talent, gift, and everything you have to the good of others. When you serve, you attract the best things in life. It’s not about money all the time. When you go through the biography of some successful men and women, one thing that stands out is the desire to serve. They didn’t put money at the front burner. When they served faithfully, other benefits began to flow in naturally.

When a business is set up primarily for profit-making, it becomes extremely difficult to achieve success. I love what Richard Branson the CEO of the Virgin Group said: “Never go into business purely to make money. If that’s the motive you’re better off doing nothing”

One of the primary reasons for going into any business is to fill a need. People have needs for different things. Whether its the need for food, the need for clothing or shelter, the need for education, or the need to have a hair cut.

These are specific needs, and they require specific services. If you see a need within your immediate environment that can be filled, all you can do is create a business out of it.

The intention may not necessarily be to make money but to provide value-added service for people. The money will flow in naturally as a product for services rendered. What we must understand about business is that without service, there can be no business. When you can serve people, they would be more than willing to pay you above what you would have charged.

The idea is to avoid greed for making quick money which oftentimes motivates certain individuals into specific businesses. Such businesses don’t last for long, as they soon fade away due to low patronage as a result of poor services been rendered to customers.

You may want to ask why virtually all companies have customer care service? The answer is simple. They value their customers and would be more than willing to satisfy them by providing a platform where they can channel all their complaints. This is a medium through which services can be improved and a relationship can be fostered.

Another vital reason why a business is created is for customers. Without customers, there can be no business. The secret of retaining customers is to provide them with service that would motivate them to keep coming back.

The market is becoming so competitive that businesses are looking for ways to improve their service delivery. Any single lapse by customer service may spell doom for any business that is aiming for the top.

Most businesses succeed via referrals from satisfied customers. The opposite is the case, as an embittered customer can tell a couple of friends about his or her experience in terms of service delivery. Those friends will end up telling their other friends and so the chain reaction continues.

Some amazing benefits of adopting value-added service to clients include: customer retention, increased productivity, increased profitability, and loyalty from customers. It may cost you a little to implement, but the benefits far outweigh the initial cost at the end of the day.

mentor

Creativity can boost your business

Creativity has always been known to be the soul of business success. Creativity and innovation are twin tools that can help give you an edge over your competitors. Apply imagination and creativity to the challenges that inevitably appear as you proceed towards your goal. History is replete with stories of inventors possessing limitless creativity. Inventors like Thomas Edison, Henry Ford, Michael Faraday, and the Wright brothers. These great men triumphed by using the power of creativity. 

They experimented with new materials and techniques that seemed foolish to ordinary individuals. For years, they suffered failure after failure, but they never gave up their pursuit and continued to look for that perfect invention. They were humble enough to learn from the idea of the people and adapt it to their project.

Creativity does not involve only creating an entirely new product! Hear what Brian Tracy had to say: “To create a successful product, the product needs to be only 5 percent different from existing products” It involves doing things differently from what others are doing

In the workplace, for example, there is always the place of creativity where employers are given room to create ideas for higher productivity. When there is room to think out of the box and innovate ideas that are implemented, creativity will ultimately blossom and birth more amazing results.

One of the unique advantages of implementing creativity in business is the higher rate of problem-solving. The business world is always evolving with new technology getting introduced yearly and the need for creativity can never be overemphasized. Another amazing thing about creativity is that it brings a sense of fulfillment to the creative minded. When you can come up with a creative idea that ends up been implemented within the business setup, you ultimately get that sense of satisfaction and fulfillment.

When creativity is implemented in business, you tend to see huge potentials rather than problems. That is what sets the successful businesses from failed ones. When companies want to innovate, they bring in their team of innovators and they usually go into brainstorming sessions where creative ideas are birthed.

Better teamwork is always encouraged via creativity. When team members are allowed the freedom to think innovatively and their ideas are accepted, this can help boost their self-confidence and create a better working environment that can eventually lead to the success of the business.

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